Oregon City Auto Repair

EDIT: I had an initial bad experience, see description below. But Ryan the (owner) impressed me with the multiple attempts he made at requesting I come back to make it right. Apparently a tech had done something wrong or another and Ryan personally saw to it that the issue was resolved. Just like Ryan said to me over the phone after seeing my review and me calling him back, "Trust is a hard thing to earn, and as mechanics we make mistakes, but you know you can count on a shop when we are offering to do right by you and ask for you to let us fix the problem". I will definitely consider the latter of this visit to comeback and do business with these guys again in the future. I brought my vehicle here about a month ago to do a full service inspection on a new for me used vehicle. I got back great information which checked out with a few other places I took it too for 2nd verification. So I was happy with the shop and left a good review for them on the CarFax app. A week ago I got an email saying come in for a free AC checkup. Since its summer time I figured I haven't had any problems with my AC why not just in case since its free. After dropping my car off and waiting an hour, I get back to the front desk to be told by their receptionist that my AC was low and had almost 0 coolant. I thought, that's not right, just before I gave her the keys and she asked me if anything was wrong with my AC and I said no, just wanted to have you guys look at it for the free promo and for possible preventative maintenance. I was quoted $308 to fill up the AC coolant. I stated no thank you and left. As soon as I got in my car and turned on the AC no more cold air at all and just before on my way to the shop I tested it to make sure to tell them how my AC was working. So long story short. If they are offering something free don't try and take advantage, or else you will get taken advantage of. I do not recommend taking your vehicle here. Bait and switch free promo, come in to get something free, which is them creating a free problem, only for you to pay to fix it. Will never be doing business with them again.

The owner and his team are awesome. Their attention to detail is top notch and their service is just as excellent. When you bring your vehicle here for service they text you a detailed inspection of your vehicle that you can easily refer back to for reference in the future and the mechanics are very black and white about what are serious issues and what are just parts/problems to have reinspected in the future. I’ve brought two vehicles to them and have had the same world class experience both times. They aren’t pushy and have very competitive pricing. I dropped my vehicle off before hours and picked it up after hours and they were able to work with that and make the whole experience seamless. This is the only shop I will take my vehicles to have any mechanical work done and would recommend them to anyone looked for an honest locally owned auto shop to keep your car running smooth. Thanks Auto Pros!

amazing place! great customer service, my car broke down nearby and they walked me through how to get there safely. I had a lot of car issues but they helped me immensely, and ensured that everything on the check engine light codes were cleared. they also paid for my Ubers. super honest and kind people! I appreciate your service so much!

As always, Auto Pros does a fantastic job for a fair price and in a more than timely manner. Wouldn't trust my car with anyone else.

I brought my 2010 Hyundai Accent in due to ongoing issues: fuel splash-back, poor fuel economy, and multiple check engine codes (P0301, P0497, P0451, P0455). I paid almost $200 for a diagnostic, but unfortunately, I left without any clear answers. The shop spent most of the day with my car, cleared the codes, and told me to come back if the issue happened again. I have come back to the shop on Tuesday with investing nearly $800 in repairs. The charcoal canister was replaced, and the codes were cleared. Now it’s Thursday and I am back in the shop because I have the same check engine light on with the EVAP system. The receptionist knows me by name, it’s wonderful. Hopefully I won’t be back for at least a month, but I will probably be back tomorrow with the way this is going. I don’t think it’s anything that the shops doing wrong or to improve on, but it’s very frustrating to have car issues consistently and putting a lot of money towards it being fixed. Especially when you work, and have to take off of work to do it. I will say it’s best if you don’t drop your car off and you wait because from experience the mechanic talks to you about the issues rather than when you drop off your car. It’s always nice to get spoken to about the issues, and be able to understand what’s wrong with the vehicle. Sadie has been a wonderful person, and Ethan was explaining and showing me what was wrong with the vehicle pretty well. Thank you Auto Pros Team but hopefully I don’t have to be back for a good bit!

Very nice and respectful and they are also fast to get things done. Highly recommend

Incredible service! They are a super honest shop and will stand behind their work. Hard to find these days. Thank you Auto Pros!

Great team, great service, great price

What can I say, the first honest mechanics I’ve been too and the only ones who were willing to fix my AC, this is where I’m going from now on.