5

So I took my truck here with some concerns that I had about how it was shifting and stuff like that and gas consumption they had it for over two weeks gave it back to me with a misfire still that they knew of and my truck ran worse after I got it back from them and started throwing new codes so when I called them and asked if I could bring it back into get it looked at for these codes that popped up after they had it they told me it’d be another $200 fee to get it inspected and that if they found something wrong that they caused, they would cover it. Yeah, like they would find something wrong that they did and admit it so now my truck is just sitting in my garage not running after spending $2400 at their shop. When it drove when I brought it there. So update after I wrote this is that Ryan the owner got a hold of me to talk about the issues and sent a tow truck to come get my truck and take it back to the shop to figure out what happened and what was going on in the situation. In my opinion he went above and beyond the expectations I had to correct the situation. He handled it all himself calling me, checking on my truck, making sure it was gonna get fixed And figured out.

Thank you for taking the time to share your experience, Jared. We genuinely appreciate your feedback. We understand how frustrating it must be to deal with ongoing concerns after trusting us with your truck. Your situation sounds very troubling, and we take this matter seriously. Our goal is to ensure every vehicle leaves our shop in optimal condition, and it’s clear we fell short in your case. We would like the opportunity to make things right for you. Please consider reaching out so we can address these issues together and work towards a resolution that meets your needs.

- Auto Pros Car Care
5

Ryan and his team at Auto Pros are simply the best! Not only is Ryan a stand-up guy, he does an awesome job at a fair price - and they even include photos and notes so there's never a question about what actually needs to be done. If you're looking for a auto repair company you can trust, I recommend reaching out to them today!

Thank you, Doug, for your wonderful feedback! We greatly appreciate your compliments on Ryan and the team's transparency with photos and notes. It's fantastic to hear that you recognize our commitment to providing quality service at fair prices. Your trust means a lot to us, and we look forward to serving you again in the future!

- Auto Pros Car Care
5

Auto Pros are the only guys that work on my truck, I trust them and their work is excellent. I like it that you can talk to your mechanic, and they warranty their work.

Thank you for your wonderful feedback, Robert! We truly appreciate your trust in Auto Pros Car Care to work on your truck. It’s great to hear that our emphasis on customer communication and our warranty has made a positive impression. We look forward to continuing to provide excellent service, and we can’t wait to see you again for any future repairs or maintenance. Safe travels!

- Auto Pros Car Care
5

I have been taking all my vehicles to Auto Pros Car Care in Oregon City for about 2-3 years now. I love this company. Every single employee of Auto Pros I have dealt with has been friendly and knowledgeable. The repairs to my vehicles have been handled in a professional and timely manner. I find prices to be competitive and fair. I love the thorough review and analysis done on the each vehicle I bring in for service. The review shows me what needs to be done and why it needs to be done. Often with pictures showing the issue so I can see what is happening. Makes it easy for me a non mechanic type person to understand. Communication has always been great. I am consulted with at each step, and always know what we agree to do and how much that service will be. Furthermore this company stands behind their work. Had a seal go out a year after my differential was replaced. I had simply brought my car in for its regular oil change and did not even know the seal was an issue. Auto Pros found the issue, told me about it, told me they would handle it UNDER WARRANTY at no cost to me, and then replaced the seal. I did not even have to ask. They just did the right thing. I recommend this company to all my family and friends. Do yourself a favor and give this company a try. You will be glad you did.

Thank you, Lauren, for sharing your glowing experience at Auto Pros Car Care! It’s wonderful to hear that our friendly and knowledgeable team made a positive impact on your vehicle servicing. We're glad you appreciate the detailed analysis and transparency in communication. Your satisfaction with our warranty service reinforces our commitment to quality care. We truly value your recommendations to family and friends. Looking forward to seeing you again soon for all your car care needs!

- Auto Pros Car Care
5

This place is amazing and doesnt stress me out like other auto shops.. they let you know up front how much cost is, and no surprises. No pressure here which I love. Prices are very reasonable compared if I went somewhere else it would be costing way more. All around the 2x I came here was treated very well. I will definitely be coming back. Sadie was also amazing thank you for all your help.

Thank you, Maeleen, for choosing us and sharing your experience! We aim to provide stress-free service with upfront pricing and no surprises. Our team is dedicated to delivering excellent customer service and ensuring fair prices. We're thrilled to have earned your trust, and Sadie appreciates the shout-out! We look forward to your next visit!

- Auto Pros Car Care
5

I needed a new shop after my previous mechanic sold his business. Brought our Kia first, then our Chevy Traverse – both times the experience was great. Well organized operation, good communication, and they offer free Uber rides during service. Glad I found them.

We're thrilled to hear about your positive experiences, Alex! Thank you for choosing Auto Pros Car Care for your Kia and Chevy Traverse. It's wonderful to know that our organization, communication, and complimentary Uber rides made a difference during your visits. We appreciate your support and look forward to welcoming you back for any future service needs!

- Auto Pros Car Care
5

I had a great experience at Auto Pros! I took my work van in to have the brakes done, and they made the whole process smooth and stress-free. They were professional, honest, and upfront about what needed to be done. The work was completed quickly, and my van is running perfectly now. It’s hard to find a shop you can truly trust, especially when it comes to a work vehicle you depend on every day, but Auto Pros delivered. I’ll definitely be bringing my vehicles back and highly recommend them to anyone looking for reliable, quality service!

Thank you, Kenny, for sharing your experience! We're thrilled to hear that the brake service on your work van was smooth and stress-free. Your trust means a lot to us, and we're glad our team's professionalism and honesty stood out. It's fantastic that your van is running perfectly now! We look forward to serving you again and appreciate your recommendation to others seeking reliable service.

- Auto Pros Car Care
5

Auto Pros is the ONLY place that I TRUST to work on my cars. Top down you can trust they will treat you like family, do the right thing and be fair.

Thank you for the fantastic feedback, Tony! We believe in treating our customers like family, providing top-notch service, and being fair.

- Auto Pros Car Care
5

I cannot say enough great things about Ryan and Sadie at Auto Pros. From the moment you walk through the door, you can feel that they genuinely care. Ryan brings a level of professionalism and technical expertise that immediately builds confidence. He takes the time to explain what is going on with your vehicle in a way that is clear, honest, and easy to understand. There is never any pressure, only straightforward advice and solutions that make sense. Sadie is just as impressive. She creates an experience that makes you feel welcomed and valued. Her communication is outstanding, and she keeps you informed every step of the way. You always know what to expect, and that kind of transparency is rare in this industry. What truly sets them apart is their integrity. They operate with honesty, strong ethics, and a commitment to doing what is right for the customer. The quality of work speaks for itself, and the customer service is second to none. If you are looking for a shop you can trust with your vehicle and your peace of mind, Ryan and Sadie at Auto Pros are the team to see. They represent exactly what the auto repair industry should strive to be.

Thank you, Veille Arthur, for your wonderful feedback! We're thrilled to hear that Ryan's professionalism and technical expertise have built your confidence in our services. Sadie's commitment to creating a welcoming atmosphere and maintaining clear communication is so important to us, and we're glad that resonated with you. Your acknowledgment of our integrity and commitment to quality truly motivates our entire team. We look forward to seeing you again at Auto Pros Car Care for all your vehicle needs!

- Auto Pros Car Care
5

Had my 06 Dodg diesel truck there a few times for repair. A lot better than the car dealership where they had my truck for 3 days. They didn't fix my truck and I had two ded battery's when I picked it up. And it still cost me a hundred bucks to get my truck back. One good thing about Auto Proes they do good work for a fair price and always been able to fix what they work on . Only problem I've had was the new starter solenoid went bad after only a week they had me bring it back in the fallowing day and replaced the starter again. No more starting problems. Thanks Auto Proes .

Steve, we appreciate your trust in us and for taking the time to leave such a positive and detailed review! It's great to hear that you found our service to be better than the dealership. We're sorry to hear about the issue with the starter solenoid, but we're glad we could resolve it quickly for you. Thank you for your continued support, and we look forward to serving you again in the future!

- Auto Pros Car Care